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NEW updated shorter rear end / modern geometry...
GATEWAY BLACK
20.5” TT
CROMO Front Triangle
9" 2-piece Bars
Crew Grips
Top Load Stem
Integrated Headset
CULT Nylon Pedals
Heat Treated CROMO 3pc 170mm cranks
Sealed Mid Bottom Bracket
CULT 410 Chain
Sealed Front Hub
Sealed Rear 9T Cassette Hub
CULT Match Rims
25T Member style Sprocket
1pc Padded Seat w/ CULT logo
2.40" Innova Tire
990 U-Brake
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All bikes purchased through City Grounds MUST be assembled by a certified bike shop mechanic. If the bike is NOT built by a certified bike shop mechanic, any warranty will be VOID. We will request for an assembly receipt as proof of professional installation.
For all warranty claims, please contact our Warranty Team at warranty@citygrounds.com. So that we can help you in a timely manner, make sure to include the following:
- 1. Order Number (we will confirm date of purchase and determine if the item is still under the manufacturer’s warranty time limit)
- 2. Brief description of the claim
- 3. Photographs
- 4. If the item is a bike or frame, include the serial number
We evaluate all warranties case-by-case to determine the best course of action and get you serviced to the best of our ability!
Warranty does not apply to the following:
- • Any part of a product that has been installed, altered, repaired, or misused
- • Damage from unintended style of riding, abuse, neglect, accident, and racing
- • Normal wear and tear of any product (including but not limited to - saddles, grips, tires, tubes, cables, brake pads, chains)
- • Failure to provide regular maintenance of any product
Labor and shipping are the responsibility of the customer. We do not cover parts purchased and labor performed by another bike shop.
Note: Warranty is for original owner only.
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