City Ground Rewards

Join the ride—sign up for free and start earning points every time you gear up and roll out.
How it Works
1
Sign Up
Create an account and kickstart your adventure
2
Earn Points
Collect points with every pedal, part, and purchase
3
Get Rearded
Trade your hard-earned points for epic discounts
Pedal Your Way to Rewards
Fuel your adventure by earning points through every action—from snagging new gear to sharing the ride with friends
Unlock Your Rewards
Turn your points into powerful rewards—score discounts on the bikes, gear, and accessories that keep you rolling.

Got Questions?

How do I join the City Ground Rewards?
 
Simply sign up to create your account and start earning rewards!
How can I earn points?
 
Earn points by signing up, making purchases, and more! Check out the “Pedal Your Way to Rewards” section for details.
How do I redeem my points?
 
Log in, visit your dashboard, and select the “Unlock Your Rewards” section to redeem your points for rewards.
Where can I see my points balance?
 
First, log in to your account! Your points balance will be highlighted in a box on the top of the page. You can also navigate to your dedicated rewards page to view your points balance.
Do my points expire?
 
Points will expire after one year if there isn't any account activity.
Do my rewards expire?
 
Rewards will not expire after the rewards are activated in the account.
What happens to my points if I return a purchase?
 
If you return a purchase, the points you earned for that purchase will be deducted from your account.
When do I get my birthday gift?
 
On your birthday! The only instance in which birthday points will be delayed is if your birthday is within 30 days from the day you entered it. This is for fraud protection, and you will still get your points after approximately 30 days.
I forgot to use my points at Checkout, can I apply them retroactively?
 
No, unfortunately points cannot be redeemed after a purchase has already been made.